Paybill safety

Check a Paybill number in Kenya before sending money

Before you send money to a Paybill or Till, check whether the number, business name, or linked phone number has public scam reports.

What to check before paying a Paybill

Search the Paybill or Till number, the advertised company name, and any phone number that sent you payment instructions.

Compare the business name shown by M-PESA with the name on the invoice, website, school, landlord, hospital, SACCO, or merchant you intended to pay.

When to stop

Stop if the recipient name does not match, if the seller pressures you to ignore a mismatch, or if a large payment is being rushed through WhatsApp or SMS.

For high-value payments, verify through an independent official contact before entering your PIN.

How to confirm the actual sender or recipient

For money you are about to send, read the recipient or business name shown by M-PESA before entering your PIN. Match it against an independently verified invoice, website, statement, or contact—not only the WhatsApp or SMS that gave you the number.

For money someone claims to have sent you, check your own M-PESA transaction history and balance. A copied message or screenshot can be faked, and a ScamBusterKE search with no reports does not prove the sender, Paybill, or Till is safe.

Common questions

Can ScamBusterKE prove a Paybill is legitimate?

No. ScamBusterKE shows public community reports and warning signals. A clean result does not guarantee safety, so always verify through official channels before paying.

What should I search besides the Paybill number?

Search the company name, Till number, phone number, website, email, and any alternative payment details the seller gave you.

Verify the payment details

Use these guides to confirm who actually sent or will receive the money before you act.

Related scam checks

Check before you pay

Search any suspicious identifier, then report it if you have evidence that can warn others.

Start a scam check