Understanding how scams work is your first line of defence. Below are the most common types of fraud reported in Kenya, with warning signs and real examples to help you stay safe.
M-Pesa/Mobile Money
Fake M-Pesa messages, wrong number refunds, SIM swap
Warning Signs
•Unsolicited M-Pesa messages claiming you received money
•Requests to "reverse" a transaction you never received
•Calls claiming your M-Pesa account will be suspended
•Requests for your M-Pesa PIN or SIM card details
•Fake Safaricom customer care numbers
Real Examples
•"You have received KES 5,000 from..." followed by a call asking you to send it back
•SIM swap attacks where fraudsters take over your phone number to access M-Pesa
•Claims of being a foreigner, often military, doctor, or engineer
•Stories designed to create sympathy and obligation
Real Examples
•Dating app matches who quickly move conversations to WhatsApp, then request money
•"Foreign" partners asking for money to pay for travel visas to visit Kenya
•Fake military personnel claiming they need money to "process leave"
•Sextortion — threats to share intimate images unless money is sent
Other
Other types of scams
Warning Signs
•Any unsolicited request for money or personal information
•Deals that seem too good to be true
•Pressure tactics and artificial urgency
•Requests to keep the transaction secret
Real Examples
•Fake charity collections after disasters or emergencies
•Prize and lottery scams claiming you won a competition you never entered
•Fake insurance agents collecting premiums for non-existent policies
•Rental scams for properties the "landlord" doesn't own
Common Questions
What are the most common scam types in Kenya?
Common scam categories include M-PESA fraud, fake jobs, land scams, investment schemes, tender scams, online shopping fraud, romance scams, and impersonation attempts.
What details should I search before paying someone?
Search the phone number, Paybill, Till number, company name, website, email, and any name shown in M-PESA before sending money.
Can one report prove someone is a scammer?
No. A report is a community warning signal, not a legal finding. Multiple sourced or verified reports are stronger signals, but users should still verify independently.
Didn't find a report? Submit what happened.
If you encountered suspicious behavior, share the facts and any evidence so the community can review it. No existing reports does not prove an identifier is safe or suspicious.