Is 0740 504 219 a scam?

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The reporter says scam Type: Customer Support Impersonation / Fake Refund Phishing / Screen-Sharing Money App Scam Impersonated Company: Decathlon UK Customer Service Money Transfer Apps Exploited: WorldRemit & Wise Scammer Contact Info / Identifiers: Channel: WhatsApp call/video (displaying official Decathlon branding) Phishing Link: Google Form titled "DECATHLON UK REFUND AND COMPENSATION ONLINE FORM" Destination Account: M-Pesa Mobile Money (Kenya) — +254 740 504 219 Incident Summary After contacting official Decathlon UK support via email to request a wallet voucher country transfer, I received a missed call on WhatsApp from an account posing as Decathlon Customer Service. The caller claimed they were assigned to process my refund: Phishing: Directed me to fill out a Google Form ("DECATHLON UK REFUND AND COMPENSATION ONLINE FORM") requesting my personal email, card number, and CVV. Screen-Sharing / Surveillance: Instructed me to download the WorldRemit app and conduct an active WhatsApp video call using the screen-broadcast feature, exposing my setup process and identity verification (UK driving licence). Fraudulent Money Extraction: Guided me to create a recipient with destination set to Kenya via M-Pesa (+254 740 504 219), claiming it was an automated system default to receive a £100 "goodwill compensation" payout. Direct Loss: Instructed me to approve a transaction in my Wise app to "clear" the refund. Instead of receiving funds, £100.00 was immediately debited. The scammer claimed it was a processing error and asked to approve another £35, resulting in an additional £35.99 loss (Total lost: £135.99). Pressure Tactics: When I refused to authorize further transactions or use other cards, the scammer became coercive, claiming this was the only way to recover the funds. I disconnected the call, froze the card, and reported the incident to Wise, WorldRemit. This is a user-submitted allegation and has not been independently verified.