Is builderschoice.co.ke a scam?

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The reporter says i am very sorry you are going through this. It is incredibly frustrating to lose money, deal with radio silence, and realize you have been targeted by a fraudulent setup. The signs you are describing—going silent after taking payment, providing fake courier details, and blocking or disconnecting communication lines—are classic indicators of a fraudulent online store. Given that the domain builderschoice.co.ke is set to expire in exactly one week (October 29, 2026) and hasn't been renewed, it is highly probable that the operators are abandoning the site after running a short-term cash-grab scam. Here are the immediate steps you should take to protect yourself and try to recover your money: 1. Reverse the Payment (High Priority) Since the website listed M-Pesa as its primary payment method, you need to act quickly to report the fraudulent transaction: • Call Safaricom Customer Care: Dial 100 or 234 immediately from your Safaricom line. • Request a Transaction Reversal / Dispute: Explain to the agent that you have been scammed by a fraudulent merchant who has disconnected their lines. Provide the exact M-Pesa Transaction ID, the Paybill/Till number, or the phone number you sent the money to. • Merchant Account Freeze: Safaricom can flag the recipient's account. If the funds have not been completely withdrawn yet, they may be able to freeze the remaining balance or initiate a reversal process. 2. Report the Domain and Hosting to Force a Takedown Since the scammers are using Cloudflare to hide their real server, and Truehost Kenya as their registry portal, you can file abuse reports to get the site taken down entirely before they can scam anyone else: • Report to Cloudflare: Go to the Cloudflare Abuse Form. File a report under "Phishing & Malware" or "General Abuse". Inform them that this domain is a fraudulent e-commerce storefront operating a payment scam. Cloudflare can terminate their proxy services or forward the complaint directly to the hosting provider behind the scenes. • Report to Truehost Kenya: Send an email to abuse@truehost.co.ke or open a ticket on their site. Provide your screenshot and explain that the domain builderschoice.co.ke is being actively used to defraud consumers via mobile money. 3. File a Formal Fraud Complaint • Directorate of Criminal Investigations (DCI): If you are located in Kenya, you can report cyber-fraud and mobile money scams to the DCI National Cybercrime Unit or visit your nearest local police station to file an official statement. Having an official police abstract is sometimes required by telecommunications companies to escalate deep financial investigations. 4. Preserve Your Evidence Stop trying to call or message them, but do not delete anything. Keep clean records of: • The exact M-Pesa transaction SMS confirmation. • Screenshots of the WhatsApp chat logs showing the order placement and their subsequent lies about the courier. • Copies of the ignored emails you sent. If you want to check if the payment endpoint can be traced further, could you share whether you paid into an M-Pesa Buy Goods Till, a Paybill number, or directly to a personal phone number? paid via mpesa. This is a user-submitted allegation and has not been independently verified.